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When organizations invest in Microsoft Power Platform and Microsoft Dynamics 365, they are also investing in the behavioral changes that employees must make in order for the system to yield a return. PowerObjects combines our Dynamics 365 and certified change management expertise to help organizations navigate this transition.
Is your organization still running ERP and CRM systems on premises? Moving to the cloud is no small task, but it is a critical component to scaling and innovating today’s business operations. Ready to migrate now?
At PowerObjects, supporting Dynamics 365 and Microsoft Business Applications is one of our four pillars of success. In fact, we have the largest support desk in the channel outside of Microsoft. Our PowerSuccess program is a service-as-a-subscription support option for businesses of all sizes. It gives you access to a dedicated PowerSuccess Engineer who acts as your single point of contact for all your Dynamics 365 needs. Additional benefits include: • Affordable pricing with a fixed cost • Access to a team of experts – led by your dedicate support engineer – when you need it • An ongoing partnership with PowerObjects, one of the most trusted Microsoft partners in the channel
A dedicated PowerSuccess D365 CRM Engineer acts as your single point of contact for all your Power Platform and Dynamics 365 needs and is backed by a Product Team of four additional system engineers. • Shortens the amount of time required to deliver solutions to you. • Shrinks any gaps in knowledge of your system. • Accelerates response time to changes in your system.
To ensure success, we offer several education options and programs, including: Product training on the out-of-the-box capabilities of Dynamics 365 and related technologies through Dynamics 365 University. Process training with a team of experienced Learning Consultants who focus on the specific ways you’ll use Dynamics 365, providing training and materials tailored to your unique internal processes. Change Management services led by certified Change Management Consultants who help organizations navigate their digital transformation journeys.
PowerSalesToolbelt allows you to instantly access your accounts, contacts, opportunities, and activities from your mobile device using Microsoft Power Apps. Not only will you have the flexibility to gain full access from wherever you are, but you’ll also enjoy the power to create new entries while saving valuable time by learning the shortest route to your customer’s location. Plus, with a tap of the screen, your default driving map will launch and give you directions right from your mobile device!
Migrate SharePoint Workflows to Power Automate with Agility, Ease, and Security SharePoint 2010 workflows have been deprecated – how does this impact you? If you’re still running SharePoint 2010, all your workflows were retired in August 2020 and removed from your existing tenant in November 2020. Don’t worry – you can migrate them to Microsoft Power Automate using our new accelerator, PowerConvert.
Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery. Are you ready to adopt these trends into your customer service strategies? In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.
Providing excellent customer service in your organization’s call center leads directly to increased customer loyalty and higher retention. Download the eBook to learn how 5 leading organizations have achieved success by overcoming these common customer service challenges: • Lack of real-time insight into data • Limited case deflection and self-help capabilities • High agent turnover • High customer churn • Lack of cross/upsell opportunities
Power Platform is helping small to mid-sized businesses become more efficient and resilient in many ways, including a huge reduction of paperwork and administrative duties alike, allowing them to instead focus on developing new strategies to remain competitive. Read this fact sheet to learn how Power Platform can help YOUR business improve omnichannel capabilities, gain a competitive advantage, and empower your employees to deliver exceptional customer experiences – all while scaling to the changes of our new normal due to the COVID-19 pandemic.