Accelerator
Kylie Kiser

CE Solution Architect
at Hitachi Solutions America

Partner

LUG

MVP

BIO

Microsoft Dynamics 365 Enthusiast, User Group Chapter Leader, and Microsoft Business Applications MVP I have been working with Microsoft Dynamics CRM since 2010. I enjoy learning new ways to customize the system, especially if it can be done without writing code. I have worked in multiple industries on complex systems with a variety of integrations. As part of the CRM User Group, I lead the Washington, DC Chapter. I also enjoy presenting virtually and in-person for CRMUG events. The views and posts shared here are mine alone and do not reflect the views of my employer.

EXPERTISE

CRMDynamics 365DevelopmentProject Management Software

Kylie'S
COMMUNITY POSTS & CONTENT

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 12 - Review

Join us as we review the past 12 weeks of material. We present a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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Study Group – MB200 Certification: Implement Integration – Week 8

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Implement Integration.

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 1

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 3

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 2

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 5

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 9

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 6

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide. Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 8

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we'll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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Case Study of a Successful Federal Solution Implementation: SBA Loan Review Tool

Robert Silverman and Cassandra LaForest talked about how his firm, FI Consulting, developed a solution for reviewing small business loan applications using Power Platform Tools. This is a complex problem because of the multiple reviews, different types of tasks and more tasks from the 425-page standard operating procedures.

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Study Group – MB200 Certification: Review – Week 11

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. This week's discussion on the MB200 Certification covers a second and final review of the material.

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Study Group – MB210 Certification: Configure Processes - Week 2

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification Exam MB-210: Microsoft Dynamics 365 Sales.

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Study Group – MB210 Certification: Create and Manage Product and Product Catalog - Week 6

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. This week's discussion on the MB210 Certification covers: create and manage product and product catalog.

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Study Group – MB210 Certification: Create and Manage Leads

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. This week's discussion on the MB210 Certification covers creating and managing opportunities.

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Panel Discussions Series: User Adoption - End-User Training and Support

This virtual panel discussion series will feature brief, informative yet interactive discussions in a 30 minute or less format to help you take in and learn some key features and best practices while using Dynamics 365 and CRM. These panels will consist of Dynamics 365 CRM end-using members and subject matter experts across the Dynamics 365 and CRM Community who will share a tip or best practice and field your questions.

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Study Group – MB200 Certification: Processes: Biz Rules, Biz Process Flow, Workflows & Flow – Week 4

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Processes: Business Rules, Business Process Flow, Workflows and Flow.

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Study Group – MB200 Certification: Perform Solutions Deployment and Testing- Week 9

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Perform Solutions Deployment and Testing.

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Study Group – MB200 Certification: Perform Discovery, Planning, and Analysis – Week 2

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Perform Discovery, Planning, and Analysis

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Study Group – MB200 Certification: Manage User Experience Design – Week 3

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Manage User Experience Design.

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Study Group – MB200 Certification: Manage Entities – Week 5

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Manage Entities 

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Study Group – MB200 Certification: Manage Data – Week 6

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Manage Data

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Study Group – MB200 Certification: Implement Security – Week 7

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Implement Security.​​

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Bouncing into Automation with Tigger - Advanced Tips for New Admins

This webinar is an overview for new administrators on the pros and cons of several data management techniques and an introduction to automation. We will discuss the options when creating Workflows inside Dynamics 365 and compare this to Flow and the options available on the Power Platform.

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Feeling Alone in the Desert: Basics for New Admins

Are you thirsty for new admin tips and tricks? This first in a two-part series of sessions will be a cool drink of water. Dive into a live instance with us and learn how to set basic personal options and customizations; navigate the system quickly and easily; use wildcards, full-text indexing and relevance searching for more efficient and effective results; filter views to refine search results; and create and work with Advanced Finds. You'll leave feeling refreshed and ready to be more productive in your system.

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XrmToolBox and Other Helpful Tools for Administrators

Join a panel of experts as they share their favorite tools for working with Dynamics 365. This will provide the basics you need to get started using XrmToolBox and share how they use it. Other helpful tools for administrators will also be discussed. Bring your favorite tips to share. There will be plenty of time for questions about these tools and discussion on tasks that you would like a better way to handle.

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Creating an Oasis: Advanced Basics for New Admins

Ready to create your own Dynamics paradise? This second session in our two-part series is not a mirage! Join us on a journey to explore methods for managing data and the advantages of each, survey automated processes and their uses, discuss Workflow options and even take the first steps for creating one, and work with Solutions to move customizations between environments. You’re now on the path to becoming a master administrator.

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Wrangling your Business Processes using Workflows and D365/CRM

Microsoft Dynamics 365/CRM has amazing process automation tools available to administrators and cowboys alike. The flexibility of these features can be overwhelming and scary when it's your first rodeo. Don't let the system job el guapo scare you away! Let's learn about workflow settings, scope and everything you need to know to get started. By the end you will have the tools to solve your business challenges!​

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Panel Discussion Series: How to Facilitate Virtual Meetings

This virtual panel discussion series will feature brief, informative yet interactive discussions in a 30 minute or less format to help you take in and learn some key features and best practices while using Dynamics 365 Customer Engagement. These panels will consist of Dynamics 365 Customer Engagement end-using members and subject matter experts across the Dynamics 365 Customer Engagement Community who will share a tip or best practice and field your questions thereafter.

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Star Search: Jumping on Stage to Present at UG Summit!

Have you ever wanted to be up on the Opry stage? Maybe the Opryland Conference Center? Now is your chance to learn what it means to be a speaker at User Group Summit! Practice your banjo, shine your belt buckles and get ready to join the lineup next year. We will share with you the process of session submission, selection and presentation prep so you are ready for wherever 2021 will take us! The User Speaker Cultivation program started this year and you can learn what that means and hear the results. It will be a toe tapping good time! The content of this session is geared toward an audience with beginner-level knowledge of the subject area.

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CRMUG General Session

Welcome to the CRMUG General Session here at Community Summit NA 2020 as we gather virtually as a community for the very first time!  This jammed-packed session will cover community updates, how to make the most of your week here, All Star award recognition and more!  Don’t miss out as we wrap up the first full day of Community Summit in style!

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Get Your Head out of the Hunny Pot: Basics for New Admins

​As a new admin, you may feel like your head is stuck in the hunny pot and you can’t get out! Well, Pooh, attend this first in a two-part series of sessions. Explore a live instance with us and learn how to set basic personal options and customizations; navigate the system quickly and easily; improve searches with full-text indexing or relevance searching; filter views to refine search results; discuss the new UI and model-driven apps.

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Bouncing into Automation with Tigger - Advanced Tips for New Admins (January 2020)

Pooh got his head out of the hunny pot (part 1) so now Tigger will teach us about automation. In the hundred acre wood and in your organization there are lots of opportunities for data clean up and automation. This session will be an overview for new administrators on the pros and cons of several data management techniques and an introduction to automation. We will discuss the options when creating Workflows inside Dynamics 365 and compare this to Flow and the options available on the Power Platform. Don't

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Boost Your Confidence: Basics for New Administrators

Newly or recently assigned as sys admin? Overwhelmed by the Unified Client Interface (UCI)? Trying to solve new business requirements? During this live-environment demonstration, let's explore some confidence-boosting basics and exchange ideas to supercharge user adoption. You'll see in action the Maker portal, personalized settings for you and your users, themes, helpful view features, UCI transition tips, data management best practices, and automation with processes and flows. The content of this session is geared toward an audience with beginner-level knowledge of the subject area.