# Commerce

# Commerce
CONTENT

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2021: Three Retail Technology Trends to Watch

This column by Chain Store Age News highlights three emerging technology trends expected to have a major impact on the Retail Industry in 2021

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How Conversational AI Is Revolutionizing The E-commerce Experience

Have you heard of Soul Machines? Yeah, this is digital acceleration to another level with conversational AI and Digital People. Check out this post to see how all of this is aligned with e-commerce success. This is wild.

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Top 7 E-Commerce Approaches To Delight B2B Buyers

Optimize your site for search engines (SEO), improve your on-site search function and ensure your team has digital expertise as you simplify your web store navigation, enhance your online product description and leverage marketing automation. Learn this and more through this session!

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Don't Touch Me! Frictionless Payments in Dynamics GP

No matter where Dynamics GP users may be located, vendors still have to be paid. This session is going to walk through how to use Dynamics GP workflow and EFT to ensure vendors are paid. The session will also discuss options for electronic payment beyond EFT, like virtual credit cards, and how to use GP to handle them. This session is geared for an audience with a basic skill set. This session will be available for CPE credits pending completion of session survey post event.

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Embracing Microsoft Technology to Drive Online Sales in 2020

The pandemic has brought on a new set of business challenges while the e-commerce industry has managed to continue growing. It’s time to get the most out of your GP solution to increase your online sales despite today’s business climate. In this session, join us as we discuss opportunities that businesses have experienced from the COVID-19 crisis and how to leverage your Microsoft Dynamics GP investment to grow your e-commerce business. We will provide you with strategies to identify e-commerce opportunities and ways to seamlessly integrate your electronic channels to increase sales and improve operations while providing an enhanced, secure customer experience.

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Foreign Currency - The Basics

This session provides a review of:  •how foreign currencies are setup, •how to assign currencies to customers, vendors and bank accounts •how these rates flow into Sales and Purchase documents,  •how the rates can be overridden as needed and  •the related periodic activities This session will be available for CPE credits pending completion of session survey post event. Level: Basic

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How a Commerce Network Natively Integrated With Dynamics 365 Improves Your Supply Chain

Your organization’s success is increasingly reliant upon the organizations that make up your supply chain. You may be utilizing multiple solutions from different companies, and trying to figure out the optimum way to have them all work together. TrueCommerce is the most complete way to connect your business across the supply chain – integrating everything from EDI… to digital storefronts and marketplaces.  Please join this session to learn how your business can grow to the next level of profitability and cost savings by leveraging TrueCommerce.  Topics will include Dynamics 365 integration for:  o    EDI for Customers, Vendors/Suppliers and 3PL Warehouses o    Storefronts o    Marketplaces

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Learn Virtual Card vs. Credit Card vs. ACH/EFT

Learn the difference between  Virtual Card, Credit Card, and ACH/EFT. Learn how to setup Virtual Card in Dynamics GP and see how transaction flows in Payables module to Bank reconciliation to be compared with Credit Card and EFT transactions.  See the benefits of using Virtual Card and save lots of  hours and headaches from our lessons learned in implementing Virtual Card. This session is geared for an audience with a basic skill set. This session will be available for CPE credits pending completion of session survey post event.

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Microsoft Session: What's New: Dynamics 365 Commerce

Commerce was already experiencing challenges stemming from a changing geo-political landscape and rapid evolution of consumer preferences towards more personalized and unified shopping experiences. COVID-19 significantly hastened these trends and also highlighted new imperatives of resiliency. Join this session with Microsoft Dynamics engineering leaders of Commerce to hear about latest product features and plans. Get insights into how the Connected Commerce suite of products can help you thrive in these challenging circumstances. This session is appropriate for all levels, starting at Basic.

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Multi-Currency

It seems as if the world is getting smaller, but where we do business and the embedded complexity keeps expanding. As your purchasing and sales become increasingly global, so do the complexities of invoicing and payments. Whether you're just learning multi-currency or have been operating multi-nationally for a while, it's always valuable to make sure your setup and processes are correct and efficient. We’ll walk through the setups, processing, and benefits of the currency functionality in Business Central to reduce the manual work your team is doing today. Come see how it all happens in Dynamics 365 BC.  This session will be available for CPE credits pending completion of session survey post event.   Level: Basic

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Dynamics 365 eCommerce: Alternate Payments, Digital Identity and 3D Secure. What it Means for eCommerce Merchants