# D365 Sales

# D365 Sales
CONTENT

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Top Tips to Upgrade your Career in Business Applications

Do you want to know how to upgrade your career in Business Application?  Join this session which will give you an overview of the current business application space, types of organizations, careers and how to make the most out of your time to progress in the direction you want to.  It will feature 10 tips on specific business application careers, where to invest your time and HOW. Session Level: Basic

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Remember Change Management – Your Project Needs It!

This session is a hybrid presentation/roundtable incorporating hands-on learning.  The session includes an introduction to the principles of change management followed by a roundtable discussion of change management challenges in managing a Dynamics deployment.  Participants will: -     Explore the principles of change management -     Discover how to develop a change management roadmap for their Dynamics project -     Experience a hands-on opportunity to develop a plan to apply change management principles to existing project/deployment/adoption challenges The content of this session is geared toward an audience with beginner-level knowledge of the subject area. -     Collaborate with other Dynamics users to solve their shared challenges

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What D365 Insights Solutions are Right for You

This session will help you understand the difference and advantages of the Dynamics 365 Customer Engagement Insights offerings: Sales Insights, Customer Insights, and Customer Service Insights. The content of this session is geared toward an audience with beginner-level knowledge of the subject area.

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Data Quality & Integrity: Tips & Tools

Do you really know what's going on in your database? Are you sure you're not affected by some of the most common data quality & integrity problems? In this session, I'll present some free tools and queries to find some of the less visible data quality problems and discuss how to fix and prevent them. The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.

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Stop Running Reports for others: Get them to Self Service!

Do your salespeople need data from multiple systems to do their jobs? Do they ask you to gather reports so they can print them and take them to a customer meeting? Is your data siloed in disparate systems? In this session we will discuss how to give your CRM users a self-service reporting experience. The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.

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Considering CRM? Try Using What You Already Own!

CRM can make a significant impact when it is well executed.  One of the most challenging aspects of an implementation is the integration.  The next most challenging aspect is the change management.  Attend this informative session to learn how Stonewall Kitchen and Innovia worked together to achieve amazing results using the built in Relationship Management in NAV/Business Central. Level: Basic