BETA

# D365CE / CRM
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Why Power Platform for SMB

Power Platform is helping small to mid-sized businesses become more efficient and resilient in many ways, including a huge reduction of paperwork and administrative duties alike, allowing them to instead focus on developing new strategies to remain competitive. Read this fact sheet to learn how Power Platform can help YOUR business improve omnichannel capabilities, gain a competitive advantage, and empower your employees to deliver exceptional customer experiences – all while scaling to the changes of our new normal due to the COVID-19 pandemic.

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Customer Service in a Global Pandemic: Four Emerging and Influential Technology Trends

Tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. The pandemic has forced us to accelerate the advancement and expansion of technology-based business solutions and as a result, four trends are emerging when it comes to customer service delivery. Are you ready to adopt these trends into your customer service strategies? In this white paper, learn more about what these technology trends mean for your business as well as how to scale to meet customer needs during a very unpredictable time.

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What is PowerSalesToolBelt?

PowerSalesToolbelt allows you to instantly access your accounts, contacts, opportunities, and activities from your mobile device using Microsoft Power Apps. Not only will you have the flexibility to gain full access from wherever you are, but you’ll also enjoy the power to create new entries while saving valuable time by learning the shortest route to your customer’s location. Plus, with a tap of the screen, your default driving map will launch and give you directions right from your mobile device!

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February 2021 Deliver Quotes Faster Than Your Competitors with Experlogix CPQ for Dynamics 365 Webinar

Now more than ever is it more important for your sales process to be both efficient and simple. Join this webcast to learn how Experlogix CPQ (configure, price, quote) can help businesses streamline quote-to-order processes in Microsoft Dynamics to help them spend less time creating quotes and more time selling.

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Getting Started with Model Driven Apps in Power Apps

In this video, we discuss model driven apps in Power Apps using Dynamics 365. Check out this video to learn more and view a live demo!

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Preview of Matt James @ Sales & Use Tax Binge 2.24.21

A little peek into what you will learn from Matt James, COO of Hickory Farms regarding their sales tax compliance strategy as they moved to D365 and decided to automate their approach! Join us for this free 2-hour deep dive into 2021 Tax Law Changes by tapping here!

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Diving Into the Compliance Manager for Dynamics 365

Did you know Microsoft has released a tool to help with managing compliance for a variety of regulations and standards, like GDPR, NIST, ISO20071, and HIPAA? And even better news, it works with not just Dynamics 365, but also Office 365 and Azure, integrating with your own AD as well. All companies need to worry about securing their data and being compliant with the regulations out there nowadays. In this session, we will show and demo how the Compliance Manager can help.  

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Integrate PowerApps into Dynamics 365 Customer Engagement

Dynamics 365 provides a powerful platform and now you can embed your pixel perfect canvas apps in your Dynamics 365 forms. Learn how you can create enhanced user experiences with PowerApps inside of a Dynamics 365 entity form. Understand how you can pass data from Dynamics 365 and how this will enable you to create all new ways to display not only your Dynamics 365 data but also leverage other external data sources with the PowerApps connector framework. See demos of how to embed your control, connect your PowerApp to a custom data source and manage canvas apps as part of the Dynamics 365 solution architecture.​

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Study Group – MB200 Certification: Implement Integration – Week 8

Join fellow users in your quest for certification with Microsoft Dynamics 365! Study Group sessions are round table discussions across a variety of topics and themes applicable to the Microsoft Certification listed. Please review the following topics for this week's discussion on the MB200 Certification (Microsoft Power Platform + Dynamics 365 Core): Implement Integration.

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MB600 Study Group - D365 & Power Platform Architect Exam Prep Session 12 - Review

Join us as we review the past 12 weeks of material. We present a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft's exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). This is a collaborative study group - while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

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The Unobtrusive Power Platform DevOps Pipeline

With every new release the Power Platform DevOps pipeline dream is becoming more accessible than ever. If you are serious about DevOps you need to understand which components are DevOps friendly and which ones should be avoided. You also need to understand the tools available out there and how they can help you achieve your goals. In this session we will look into a live end to end pipeline that deals with instance management, solution management, custom code quality feedback, and regression.

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Demystifying the Power Platform

The Power Platform is often considered a dark art because many of us are very focused on Dynamics 365 or Office 365. In this presentation and demonstration I'll show you how the Power Platform bridges many gaps within the Microsoft stack and brings many of the Microsoft products together.​