# Dynamic Talk

# Dynamic Talk
CONTENT

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DAC News Desk: Get To Know CRM, User Adoption, and More with Heidi Neuhauser

CRM systems are not what they used to be and are continually evolving. Have you kept pace with the change? Listen in as Heidi Neuhauser and I highlight this evolution, the infusion of AI in CRM, user adoption, and more. If you want to stay in the know on CRM, then check out Heidi's blog: https://www.crmheidi.com/ If you missed other DAC News Desk interviews and podcasts, check them out here: https://mydacfeed.com/topic/news-desk/0

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Star Search: Jumping on Stage to Present at UG Summit!

Have you ever wanted to be up on the Opry stage? Maybe the Opryland Conference Center? Now is your chance to learn what it means to be a speaker at User Group Summit! Practice your banjo, shine your belt buckles and get ready to join the lineup next year. We will share with you the process of session submission, selection and presentation prep so you are ready for wherever 2021 will take us! The User Speaker Cultivation program started this year and you can learn what that means and hear the results. It will be a toe tapping good time! The content of this session is geared toward an audience with beginner-level knowledge of the subject area.

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Opening Keynote – Dynamic Communities, Daymond John and Microsoft Executive Q&A Panel

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Keynote – Dynamic Communities & Adam Grant

To survive and thrive, organizations need original thinking. Yet most individuals stay silent instead of voicing their best ideas, many leaders stifle dissent rather than encouraging it and businesses often listen to the person who is the most confident rather than the most competent. Tune in as Adam describes how you can unleash original thinking. Find out how to evaluate and champion new ideas; how to create psychological safety and build cultures that welcome diverse perspectives and honest feedback; and why we should not be afraid to fail. Engaging and entertaining, Adam's presentation could change the way you live your life!