# Dynamics 365

# Dynamics 365
CONTENT

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Set Up Collections Agents and Customer Pools

A quick tutorial on setting up Collections agents and Customer pools within the Credit and collections module.

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How Accountants Can Use CRM Software to Stay in Touch with Clients

Looking at ways to better meet the needs of your clients is critical for accountants. Using customer relationship management software (CRM) is an excellent way to serve your clients by keeping them happy and engaged. CRM software is also simple to use, allowing accountants to work much more efficiently without constantly dealing with technical issues.

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Getting Started with Model Driven Apps in Power Apps

In this video, we discuss model driven apps in Power Apps using Dynamics 365. Check out this video to learn more and view a live demo!

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The Rise of Cloud Based ERP, the Evolution of RPA & Where the Value Is

Part two with Peter Joeckel of HandsFree ERP with a non-scripted look into where the world is going and what we should focus on now. for more from Peter, tap here to set up a discovery call to see how his POV can give your company a hand.

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What to Expect at Sales Tax Binge 2.24.21

Bridget, John & Aaron share some of the key things to look forward to in the 2-hour sales tax laws digital event at 11am EST on Wednesday 2.24.21, join us by tapping here for free!

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AR Video Calls and Other Advanced Capabilities

This demo showcases how Houston, Resco’s AR remote assistance tool, can be leveraged by technicians using Field Service 2.0. It also covers all stages of the inspection process, both from the manager’s and the field technician’s point of view.

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Advanced Approaches to Mobile Field Service Processes

This webinar explores topics such as continuous experience, building on top of traditional mobile apps, leveraging wearable technologies, boosting field technicians’ productivity, saving costs by getting the job done on the first visit, and ensuring safety during Covid-19.

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What’s next for field service?

The field service industry keeps evolving. The rise of connected mobile devices led to the emergence of a new type of field service management (FSM) solutions. These tools can help you manage logistics, allocate resources, schedule work orders, and so much more. Discover the next generation of field service solutions in this e-book.

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Serious approach to serious field processes

In 2018, Microsoft and Resco announced a partnership as Resco became the official mobility provider for Microsoft’s Field Service. Now, this partnership is coming to an end. In 2020, Microsoft previewed a new app to showcase the future path for Field Service Mobile. What does this mean for Field Service customers? Find out in this blog post.

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Toyota Material Handling

Learn how Toyota Material Handling, the leading full-service manufacturer and distributor of high-quality forklifts, reach trucks, order pickers, and more, increased their revenue by $350k/month and their process efficiency by 45% with Resco mobile solutions.

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Nurse Maude

Nurse Maude is an organization providing community healthcare services across New Zealand. With Resco’s Field Service 2.0, they can now schedule and complete 5000 client visits each day.

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Dynamics GP vs Dynamics BC: The User Experience

Discussion of general areas of concern over a transition from GP to BC along with a look at the differences from a GP Users perspective#BusinessApps