# Field Service

# Field Service
CONTENT

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Design matters: Field Service 2.0 user interface

Explore the redesigned user interface of the Field Service 2.0 app project in this blog post.

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Why upgrade to Field Service 2.0

Since 2018, Resco has been the official mobility provider for Microsoft Dynamics 365 Field Service. As our partnership with Microsoft is winding down over the next few years, many concerns arise. Our partners and customers spent years customizing the solution, invested a lot of time and money in it, and they don’t want to start all over again on a new platform. We developed Field Service 2.0 to make sure their investments are safe and can be further leveraged.

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Field service technicians leveraging Field Service 2.0

This blog post explores how field service technicians can make the most of their workdays by leveraging the Field Service 2.0 mobile app.

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Field Service Managers leveraging Field Service 2.0

Learn how Field Service Managers can boost efficiency, make informed decisions, and overcome even the most unexpected obstacles with Field Service 2.0.

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Nurse Maude

Nurse Maude is an organization providing community healthcare services across New Zealand. With Resco’s Field Service 2.0, they can now schedule and complete 5000 client visits each day.

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AR Video Calls and Other Advanced Capabilities

This demo showcases how Houston, Resco’s AR remote assistance tool, can be leveraged by technicians using Field Service 2.0. It also covers all stages of the inspection process, both from the manager’s and the field technician’s point of view.

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Advanced Approaches to Mobile Field Service Processes

This webinar explores topics such as continuous experience, building on top of traditional mobile apps, leveraging wearable technologies, boosting field technicians’ productivity, saving costs by getting the job done on the first visit, and ensuring safety during Covid-19.

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How Toyota Material Handling improved their processes by 45% with Resco

Discover how Toyota Material Handling, the leading full-service manufacturer and distributor of high-quality forklifts, reach trucks, order pickers, and more, improved their work processes and customer visit efficiency by adding Resco’s Field Service 2.0 to their Microsoft Dynamics 365.

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What’s next for field service?

The field service industry keeps evolving. The rise of connected mobile devices led to the emergence of a new type of field service management (FSM) solutions. These tools can help you manage logistics, allocate resources, schedule work orders, and so much more. Discover the next generation of field service solutions in this e-book.

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Serious approach to serious field processes

In 2018, Microsoft and Resco announced a partnership as Resco became the official mobility provider for Microsoft’s Field Service. Now, this partnership is coming to an end. In 2020, Microsoft previewed a new app to showcase the future path for Field Service Mobile. What does this mean for Field Service customers? Find out in this blog post.

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Toyota Material Handling

Learn how Toyota Material Handling, the leading full-service manufacturer and distributor of high-quality forklifts, reach trucks, order pickers, and more, increased their revenue by $350k/month and their process efficiency by 45% with Resco mobile solutions.

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Maplytics™ - Preferred Maps integration app for Dynamics 365 CRM / Power Apps

Maplytics™ - a Preferred App on Microsoft AppSource -  is a geo-analytical mapping app that enable organizations to visualize and analyze Dynamics 365 CRM/Power Apps/CDS data on a map, in real-time and on the move. Maplytics offers powerful features like Automated Appointment Planning, Optimized Route Planning, Radius Search, Truck Routing, Territory Management, Heat Maps, Census, PCF Controls, Multi-Language Support, and much more! Available for Microsoft Dynamics 365 CRM v8.2 and above, Power Apps/CDS and native Dynamics 365 App for Phones and Tablets – Maplytics is worth your every penny!