# Insurance

# Insurance
CONTENT

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Back @ IT: Exploring Business Process Automation and the Breakdown of Machine Learning (Episode 6)

Machine Learning is not just a fancy buzzword. It truly has practical applications for your business. Listen in as I breakdown ML and what it means to you.

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Back @ IT: Exploring Business Process Automation and Automating Analytics (Episode 5)

It took a while, but automated analytics is here. But you need to understand some areas of impact. Listen in as I unpack these areas and cautionary items.

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Back @ It Take: Is The “Power User” Now The “Citizen Developer”?

Are Power Users and Citizen Developers the same thing? Where do you draw the line? Check out my take on this topic and decide which one you are.

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Why Automating Accounts Payable is the Right Thing to Do NOW

With the continuing uncertainty of the pandemic and the ever-present need to cut costs, now is the time to consider AP automation if you haven’t already.

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DAC News Desk: Examining The State of Marketing with Natalie Jackson

Marketing automation is big business with a CAGR of 19.2% by 2025. But good execution is key. Do you understand the marketing shift and what to do?

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Back @ It: Exploring Business Process Automation asking "Are Bots Taking Over?" (Episode 4)

The F.U.D. effect is real and should be addressed if you are implementing RPA. In this episode, I'll address this and a new term you should know regarding RPA

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Back @ IT Take: The Beginning Of The End For Microsoft Dynamics?

Power Platform or Office 365 for the win? Where does that leave Dynamics 365? Check out my "Back @ IT Take" on where this is headed and how it impacts you.

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Back @ It: Exploring Business Process Automation and Automating Your AP (Episode 3)

AP Automation category is going to continue growing. The question is: Have you implemented an AP Automation solution or strategy within your company?

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The Future of Finance Is Leaving Paper Checks in the Past

Paper checks? Who uses those anymore? In this post from Steve Murphy from the Payments Journal, it's clear that digital payment systems (and digital wallets) are what's need to adapt to consumer purchasing habits.

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DAC News Desk: Get To Know CRM, User Adoption, and More with Heidi Neuhauser

CRM systems are not what they used to be and are continually evolving. Have you kept pace with the change? Listen in as Heidi Neuhauser and I highlight this evolution, the infusion of AI in CRM, user adoption, and more. If you want to stay in the know on CRM, then check out Heidi's blog: https://www.crmheidi.com/ If you missed other DAC News Desk interviews and podcasts, check them out here: https://mydacfeed.com/topic/news-desk/0

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How Robotic Process Automation (RPA) Improves the Customer Experience for Encova Insurance

Encova strives to always improve customer and agent experience by automating various customer retention efforts. Some agents were skeptical about robotic process automation (RPA) but soon realized that a lot of time was saved by not needing to perform tedious tasks.