Ways Microsoft D365 Increases Customer Satisfaction in a Transportation Workplace

Sunday, February 7, 2021

With Microsoft Dynamics 365 for Finance and Supply Chain Management, you can innovate products and processes to meet specific market and customer demands. Connected operations enable companies to work smarter and enjoy great flexibility in day-to-day operations. Built with cutting edge business intelligence, Dynamics 365 offers the required visibility across your distribution to keep up with current trends and perform at optimum levels. In this blog post, we will be discussing the top ways Microsoft D365 increases customer satisfaction in a transportation workplace.

1. Efficiently Plan Inbound and Outbound Transportation

Drive down operating costs through Microsoft D365 by improving on inbound and outbound transportation. With D365, you can efficiently optimize the shipping process based on due date, cost, and equipment capacity. Further, you can get end-to-end visibility from order to payment (and delivery), achieve substantial lead time reduction, and improve your overall manufacturing process. By ensuring on-time delivery, enabling accurate shipment, and choosing the most profitable carriers, you can efficiently and effectively manage your company‚Äôs transportation.

2. Optimize Inventory 

Use to-the-minute information on company movement to efficiently manage inventory. Dynamics 365 for Supply Chain Management lets you determine how and when inventory moves, and in what quantity. This way, you can order just the right quantity of goods and efficiently manage operating capital. By utilizing real-time visibility, improving inventory levels, and accurately replenishing your inventory, you can maintain an optimum level of inventory and help to plan and respond to deliveries more effectively. Role-based visibility in D365 further helps you to cut costs and improve efficiency across the supply chain, while simultaneously giving you unprecedented control over orders in transit.

3. Boost Customer Satisfaction 

Having visibility into your supply chain, improving inventory levels, and ensuring accurate replenishment all add to customer satisfaction in various ways. Through Dynamics 365, you will see a huge difference in customer perception and response. Dynamics 365 Supply Chain Management enables you to transform manufacturing and supply chain operations, maximizing operational efficiency, product quality, and profitability. The flexible solution uses AI and IoT to supply actionable predictive insights for enhanced productivity and improved quality.

Next Steps  

If you are interested in learning more about maximizing using Microsoft Dynamics 365 for Finance and Supply Chain Management contact us here to find out how we can help you grow your business. You can also email us at info@loganconsulting.com or call (312) 345-8817. 


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