Back @ IT: The “Who” of Automation
With automation tools everywhere you look, people are still sometimes overlooked as a critical part of the automation equation. However, this means taking a look at what type of people are needed for each part of your automation process.
Part of the automation process is asking simple, but powerful questions such as:
Each of these questions will require people at each and every phase. This series will explore The Who, What, When, Where, Why of Automation. In this episode, I'll take a look at the "who" of automation. The people needed and things to consider between bots and people.
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